How To Order
Order from the StoneBeadsHub online store
Customers must register on the StoneBeadsHub online store before placing an order.
After registration, customers can add desired items to their shopping cart and confirm the quantity and type of each item.
After verifying their shipping information, customers can submit their order.
After registration, customers can add desired items to their shopping cart and confirm the quantity and type of each item.
After verifying their shipping information, customers can submit their order.
Pre-sales service
We will respond to customer inquiries or orders within 24 hours and provide assistance to help them complete their orders when necessary.
Send purchase inquiry
If you cannot find the product you want on the StoneBeadsHub online store, you can submit your inquiry via email or online chat, and we will be happy to assist you.
Procurement services
StoneBeadsHub sales team sources the products customers need from local markets, as well as from 1688 and Taobao stores, offering competitive prices and timely quotes.
Confirm Order
The customer confirms the quote and combines it with their online store order, while also informing StoneBeadsHub sales staff of any special packaging or shipping requirements.
Send payment invoice
StoneBeadsHub sales staff confirm shipping/payment methods and packaging requirements, send an invoice containing payment details, and confirm the total payment amount.
Payment/Deposit
The customer confirms the invoice and pays the amount or deposit (full payment before shipment).
Package
Our warehouse begins packing, the StoneBeadsHub team starts sourcing, then the packing plant consolidates all products and repackages them according to customer requirements. StoneBeadsHub sales staff confirm the packing list and shipping invoice, arrange shipment, and send tracking information.
Please contact StoneBeadsHub after receiving it
If customers have any problems after receiving the package, they should contact StoneBeadsHub immediately.
After-sales service
The StoneBeadsHub sales team provides satisfactory solutions for any missing, faulty, or damaged products to ensure customer satisfaction.